DW: Mmmmmmm, forgiving floor hand food...
Kuwana City in Japan’s Mie Prefecture has adopted the country’s first rule that can punish customers who force workers to drop to their hands and knees in the humiliating dogeza pose to say sorry. The ordinance, part of wider anti-harassment measures launched in April, lets businesses report cases to city hall. A committee then reviews the incident. First-time offenders get a formal warning letter; repeat offenders risk having their names made public as “harassing customers.”
The new rule follows viral videos of angry shoppers bullying clerks and even a security guard at Expo 2025. Online reactions praise the step but call the warning alone too light, with some commenters demanding arrests or blacklists. City officials hope naming and shaming will deter future abuse and show staff they no longer have to endure extreme apologies to keep their jobs.
Source: Sora News